Cancellation Policy

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1. Deposit Requirement

   • A deposit of 200 AED is required at the time of booking to secure your appointment. This deposit will be applied toward the total cost of your service.

   • If you choose to cancel or reschedule your appointment, the deposit will be handled according to the terms outlined below.

2. Cancellations

   • Cancellations made 24 hours or more in advance will receive a full refund of the deposit or the option to reschedule with no additional charge.

   • Cancellations made less than 24 hours before the scheduled time will forfeit the deposit. In some cases, we may allow you to reschedule, but the deposit will be applied toward a future appointment, subject to availability.

3. No-Show Policy

   • If you fail to show up for your scheduled appointment without prior notice, the deposit will be forfeited, and a full charge for the service will apply.

4. Rescheduling

   • You may reschedule your appointment free of charge up to 24 hours before the scheduled time.

   • Rescheduling requests made less than 24 hours in advance will incur a rescheduling fee, and the deposit will be retained for the new appointment.

5. Exceptions

   • We understand that unexpected events can happen. If you need to cancel or reschedule due to an emergency, please contact us as soon as possible. We will do our best to accommodate you and may waive fees at our discretion.

Thank you for your understanding and cooperation!