Privacy Policy

1. Information We Collect

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We collect the following types of information:

• Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, mailing address, etc. We collect this information when you register, subscribe to our newsletter, or contact us.

• Non-Personal Information: This includes data that does not identify you personally, such as your browser type, device information, IP address, and browsing behavior. This information is collected automatically through cookies and other tracking technologies.

• Payment Information: If you make a purchase, we may collect payment details (e.g., credit card information). This data is processed by our payment service provider and is not stored by us directly.

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2. How We Use Your Information

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We use your personal information for the following purposes:

• To Provide Services: To deliver the services you have requested, such as processing transactions, managing your account, and sending you updates or product-related information.

• To Communicate with You: To respond to your inquiries, provide customer support, and send transactional emails, including order confirmations, shipping notifications, and password recovery.

• To Improve Our Website/Services: To analyze usage patterns and improve our website, services, and user experience. This includes the use of cookies and analytics tools to monitor traffic, performance, and trends.

• To Send Marketing Materials: If you’ve opted in, we may send you promotional emails, newsletters, and updates about new features, services, or offers. You can opt-out of these communications at any time by clicking "unsubscribe" in the email or updating your preferences in your account settings.

• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

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3. How We Protect Your Information

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We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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4. Sharing Your Information

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We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, hosting providers, marketing services). These providers are obligated to protect your information and may only use it for the purposes specified by us.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a legal authority (e.g., a subpoena, court order, or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or through a prominent notice on our website if such a transfer occurs.

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5. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about how you interact with our services.

• Cookies: Small text files stored on your device that help us remember your preferences, login credentials, and other settings.

• Analytics Tools: We use third-party analytics tools, such as Google Analytics, to track user behavior on our website and gather insights on how to improve our services.

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You can control cookie settings through your browser. Most browsers allow you to block or delete cookies, but please note that some features of our website may not function properly if cookies are disabled.

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6. Your Rights and Choices

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Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access and Update: You can access, update, or correct your personal information at any time by logging into your account or contacting us.

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or updating your preferences in your account settings.

• Delete Your Data: You may request the deletion of your personal data, subject to legal obligations and our retention policies.

• Data Portability: In some cases, you may request a copy of your personal data in a structured, commonly used format.

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If you wish to exercise any of these rights, please contact us at pui@humminbee.com. We will respond to your request in accordance with applicable law.

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7. Children's Privacy

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Our website/services are not intended for children under the age of [13/16, depending on your jurisdiction], and we do not knowingly collect personal information from children. If you believe we have collected information from a child under the applicable age, please contact us immediately at pui@humminbee.com and we will take steps to delete such information.

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8. International Data Transfers

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If you are accessing our services from outside of UAE, please note that your data may be transferred to, stored, and processed in UAE or other countries where our service providers operate. By using our services, you consent to the transfer of your information to these locations.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HumminBee - Neuroflex
Dubai
pui@humminbee.com